The Forship Way of Leading
This is what we are ‘building’ with the PGDL (Leadership Development Program The value of our human capital is immeasurable, which is why we created the PGDL (Leadership Development Program) to enhance skills in management, communication, problem-solving, and decision-making. Through this initiative, the Forship Group aims to improve operational efficiency, reinforce Forship’s culture, strengthen organizational leadership skills, boost team motivation, keep leaders updated with the latest concepts and best practices, and foster a healthy and trustworthy work environment Developed between late 2022 and early 2023, the PGDL has been progressing, as explained by Clarice Diniz, HR Coordinator for Forship Group. “Internally, we revisited our skills, assessed our needs, and developed the ‘Forship Way of Leading,’ the first phase of the PGDL. It was structured around two main axes: ‘Looking at Yourself’ and ‘Leading People,’ and was implemented through in-person sessions in Santos (SP), Rio de Janeiro (RJ), and Aracaju (SE),” she notes. Externally, we partnered with IAG – PUC-Rio Business School to conduct a fully online PGDL, focusing on the concept of Ambidextrous Leadership. “This program included 12 workshops and 3 rollout meetings, where we addressed real Forship issues in group settings. We will conclude the PGDL with a Sprint, from which we expect to emerge with actionable solutions. In 2024, we will conduct follow-up meetings to track the progress of the action plans developed by leaders to further their leadership skills,” adds Anita Figueiredo, HR Manager for Forship Group. She emphasizes that the “Forship Way of Leading” achieved a Net Promoter Score (NPS) of 93.* *What is NPS: The Net Promoter Score (NPS) is a customer satisfaction metric used to measure the likelihood of customers recommending a company’s products or services.
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